This is an update from my review which may or may not help customers. Our problem was a door/window fitted 2 days after we found a gap in roof and of course it was raining for a few days as well. I still have not had any communication with Safestyle - I have just had a builder in to look at the work that needs to be done and its worse than i thought - its going to need somewher in the region of £10,000 to make our roof safe again, pulling down the gable end wall to put in a Lintel which should of been put in in the first place. i have contacted fenza , Trustmark and GGF whom Safestyle are affiliated with and who recommend there work. Surprise Surprise they cant/wont do anything - they suggest I contact SAFESTYLE - wish i thought of that. In there written stuff FENZA state that " That in the event the contractor is no longer able to rectify breaches of Building Regulations - we will indemnify YOU for the cost of making it good." FENZA clearly states that they cover for "Defective Workmanship" . All this is baloney - Its interesting to note that FENZA gets SAFESTYLE to "SELF ASSESS" and then a certificate is awarded. So if FENZA are recommending SAFESTYLE do they not have some obligation as per THEIR policy to put it right. TIP have a look at your HOUSE BUILDINGS INSURANCE you may be surprised to see that you have legal cover as we do - OUR SOLICITOR will now deal with this and it will cost more than what we originally said we would take. What this space.