I ordered windows and doors had a survey and told job would take 2 to 3 days using local fitters, windows turned up on time. Everything good so far. When fitters turned up from north east (I am in Leeds) they didn't know how to remove old windows so damaged brickwork and I had to pay extra to have lintels fitted. These fitters were taken off the job after I complained. New bunch of fitters turned up to complete the job, just as bad, put plastic trims everywhere to hide gaps, no tidying up afterwards. Had a composite door fitted at the front which leaked so after 3 attempts they filled around the glass with silicon to stop leaks. Job eventually took over 3 weeks to complete. Now have a problem with the door making cracking / creaking noise with expansion, 3 fitters have been all said never come across it before nothing they can do yet it is a common problem according to the internet. Still trying to get safetyle to do something about it, they don't like to reply to emails. Don't use this company they really don't care