Fairytale story without happy ending When I got the windows installed could not be happier. Safestyle made me feel like the center of their world customer service was brilliant they could not do enough. Windows was great everything was right I the world even gave them s great reviews. Now that I have issues with the windows that are not watertight Safestyle could not be bothered and of course every time you call direct superiors of the call center staff are in meetings. Engineers to visit the house can't not come out for months as fully booked and when the do turn up they have not been given all the jobs to do. I even mentioned to the customer services team should I cancel my payments to you until you show up? and she said "up to you we have our money your agreement is with the credit company" It sound a bit over the top but effectively I have been grumed. Abused and left in the gutter buy safestyle waiting for a call back that never happened even when promised. I couldn't be more stressed out with the situation. Again been promised a call form someone who can make things happen at Safestyle but not holding my breath