If i could give a minus I would after a installation in March of a window/door Im left with a £15k builders bill. This company should not still be allowed to practice. They are unprofessional, uncommunicative, uncaring who want to ignor when things go wrong leaving customers stressed and in fear of loosing their house. They put in a door and window without a lintel in over the window 3 days later a 3" gap appeared between gable end and roof. They are denying responsibility sending a "independent builder" around who assessed the damage from 30' away and wrote a report my 12 yr old grandson could of written. Their assessor came out and acknowledged the issue took photographs and arranged scaffolding to be followed by a builder we got scaffolding but no builder. After much complaining and writing to FENZA, GGF and Trustwork all companies they are associated with to complain they again organized another "independent mediator" company who apparently was able to assess the damage via google images of the property - what a joke. We have received a report from our builders who state the roof was in good nick apart from the damage safestyle caused. The problem being because there was no lintel and a single skinned wall this is what has caused the damage. QASSS the 2nd "independent" assessor paid for by SAFESTYLE has since tried intimidation tactics by ringing my builder without my permission and trying to get information out of them to support there case eventually threatening them with court - this is incomprehensible but something ive come to expect from this company - save your money and go to someone else anyone else.
3 years ago
Safestyle UK has a
3.6
average rating
from
1,935
reviews
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