I wish I had read these reviews before I ordered from Safestyle. I had the same experience with the salesman, phoning his manager and lowering the price to around what I had expected to pay. The two young men they sent to install four windows and a new front door were totally inexperienced and untrained. One said he had only worked for Safestyle for four days and the other was completely new. They were here from 10 am to 9 pm. The front door has been incorrectly installed, it kept dragging on the floorboards as it is so low. I can't even put a mat down. I had an emergency (contracted out) engineer come out as I couldn't lock the door as it dropped so much. He said the whole thing needed to come out and be re-installed higher. I have had another young "engineer" who raised the internal part of the door. He said the door was warped "like a banana" but he would order new flashings. How he imagines that will help I have no idea. I cannot get Customer Services to understand what needs doing so I am now making an official complaint. Advice from Citizens Advice Bureau really helpful and if Safestyle don't act on my complaint they will contact Trading Standards. I will never recommend Safestyle to anyone.