At the beginning of my journey with Safestyle I thought all would be good. The salesman John was lovely and the product looked fantastic, got offered a good deal to have all the windows in the house replaced and also replacing our existing conservatory. Not a small job!! The windows have been fitted still left with outstanding issues of windows not fitting properly and was very disappointed by the quality of the product. Have chosen to have the anthracite grey which is foiled wrapped on top of the white PVC. Wow the finish is appalling and looks like it will constantly need to be repaired. Edges of window joints are incredibly rough on all windows. Quality leaves a lot to be desired. Then as if that's not enough I then have the conservatory installed, that commenced on Monday 19th July, and then on the Wednesday they found that the glass wasn't delivered, which then turned out that it hadn't even been manufactured!! Why start a conservatory without all the products??!! Common sense really which Safestyle really don't have at all. Then after convincing them that I need some sort of roof on Friday morning they fitted a ply wood temporary roof. I was promised on the Monday that Chris from the Crayford depot would ring me to arrange when glass would be coming. He never calls you have to constantly chase up, No glass I was told on Monday!! I asked to speak to Martin Pike, who is the regional director but he hasn't had the courtesy of calling or even emailing me!! No surprise with this company. I found out on Tuesday where and when my glass will be ready, Monday 2 August!! Not that anyone from Safestyle has had the decency to call. Last night it rained a lot and I had water running down the insides of my conservatory walls!! Now I have damp walls. Now this will be costing Safestyle more than just sorting out my conservatory it is also the redecoration, as have to say when the windows are fitted I believe a lot more care should be taken not to ruin the current decoration. I only moved into the house at end of October and had the entire house redecorated not that you would believe that now!! This is the biggest mistake I have taken choosing Safestyle and just want to cry at the state of my house. You have ruined my house thanks Safestyle!!!!" I have many other comments about how my windows sit and look but would take too long to write!!