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Rita Head
Safestyle installed approx 10 doors/windows in Feb 2020 and since then there are still unresolved issues. I have had numerous engineers and locksmiths out all telling me different things. One engineer said put Vaseline on the windows to help them open! I didn’t spend over 12k to be told to put Vaseline on them. Finally the 4th engineer said all the windows and doors had been ill fitted and will have to be re done which will take 4 hours. So almost over a year of being fobbed off I finally get someone who knew what they talking about and told the truth. The locksmiths even said the windows had been poorly fitted. I have had many cancellations, engineers have also come to my property with the wrong materials several times and my appointment gets rescheduled every 3 months. If you decide to go with Safestyle you take a chance on the cowboy fitters they send to do your windows and or doors. I assume the ones who have rated this company positively is due to them having decent fitters doing a proper job. I had 2 more windows done, but this time used a local builder to source the windows (as they all come from the same place) and with the installation and labour this cost me £600. I so wished I had done this originally as would have saved myself 50% of the costs. As a gesture of good will, Safestyle issued me with a pathetic £200 compensation and 18 months have passed with still unresolved matters. I would recommend customers to source a good local builder to get them the windows and install it for them for fraction of the price.
3 years ago
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Safestyle UK has a 3.6 average rating from 1,935 reviews

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