My experience with safestyle customer care is poor. Agreed an insulation time and deposit was paid. The scaffolding was erected. On the day of insulation we were told 2 teams would arrive and the insulation would be completed on one day. I have now had the scaffolding up for 10 weeks. On the first and second day of insulation the cladding and letter box was not put on the van. We have been lied to regarding dates of completion. My husband had to take unpaid leave and at midday we had a phone call stating unfortunately the fitters are unable to attend. The customer service is poor and no one really cares about the customers. Constantly lies after lies, with an apology that is not really meaningful. The windows are of good standard and some of the fitters complete work to excellent standards. When you are paying a lot of money you expect good customer service and high quality work