I could give you a zero star otherwise I WOULD of. Ok so had a door fitted great looks amazing about 12 months ago I notice the handle and letterbox were discolored which was strange as it hadn't been fitted a year ok no worries as bi was told their furniture had a 10-year warranty with the door Happy Days or so i thought the gentle can out replaced the handle which was the long one above a meter in length also replacing the key cover and the letterbox which he was about to replace when I noticed it was totally a different type having black plastic back instead of a solid brushed chrome one as like the one fitted so the guy rang the office and said he would order the correct one and have the office call with a new date for it to be fitted this was over 14 months ago and I'm STILL WAITING every bloody time they make the appointment NOBODY TURNS UP SO PLEASE EXPLAIN WHY THIS HAS HAPPENED 3 TIMES