It started with very pushy sales, to the point that my partner started arguing, but as they were there we just went with it, it didn’t take long to have issues, as survey wasn’t done right, then fitters didn’t have correct sizes to finish off, then promised to return next day - not arrived for more than a month, had scaffolding for over a week which was very noisy and affected our sleep, it took them many visits to rectify, was no communication on who when and what they’re doing upon arrival, was just literally turning up anytime they wanted. I’m sure I will be replacing windows fitted sooner rather than later as not happy with the quality and installation, as customer service is non existent I won’t trouble myself in asking for anything back…lesson to learn is never to use any company without checking all reviews everywhere first, obvs trustpilot reviews were checked but they were very far from true I would not recommend and would strongly advise to avoid at any cost