I checked reviews before I went with this company and they were shockingly bad but my stupidity went with them anyway as they had pay next year that was the only reason and I thought to myself it's only one door how wrong can it go, big mistake, door has been broken since day one but they couldn't do anything due to cyber attack on system that was in January its now march, I bet in that time they could take plenty of new orders though but not sort existing issues, my door eventually totally gave up Tuesday 1st March at 12.30pm and would not shut (the door is open not unlocked, open) Rang and they said someone would come in 40mins it's now Wednesday 2nd March 6.50am no one been after so many calls and waiting up to a hour to get through every time my door has been open all night we have had to stay up all night as the door is on to a street and we have 2 children in the house one being a 10month old baby, absolute shocking disgusting service will be taking it further everyone massively avoid!