As you will see from all the 1 star reviews its the after care that is truly shocking. If I were to write up the last 2 years of non existent shockingly poor after care it would fill a page but here's some highlights from our experience of their 100% efficient product. Draft in front door (fixed after 2 visits) caused by NO filler or sealant when fitted Draft in back door (not fixed after TWO years) Draft in French doors (not fixed after TWO years) Broken front door handle caused by incompetent engineer Broken French door latch rendering door useless Pitted Front/Back and French door handles External trim required replacing. Internal trim on 75% of windows needed redoing French door needed to be properly sealed as when fitted not done. Bowed back and French doors which require full replacement, Safestyle have sent an engineer twice now without the doors! These are our most recent issues, now onto the shocking incompetence of their service, here's some issues we have faced Engineer cancelling last minute after a 3 MONTH wait Engineer turning up with wrong parts after a 3 MONTH wait Engineer turning up with no parts after a 3 MONTH wait Engineer saying they have ordered new back and French doors, then yep after 3 month wait, a different engineer turns up with no doors and the report had no mention of the new doors being requested, so someone lied to us there. Every failure has resulted in me having to chase and wait 30-60 minutes to get through to the call centre to get the scripted 'oh sorry yeah I understand how frustrated you must be' I have tried raising an official complaint on numerous occasions but this never seems to get 'logged' I haven't the energy to write further, I am now seeking legal advice. In short if you are on this page deciding if you should go ahead with Safestyle DON'T!!!! walk away while you can. Look at the 5 - 4 * reviews they are all from new recently fitted customers, they haven't yet had to deal with the appalling, truly shocking after care! WALK AWAY - you have been warned!!!!!