Reading through some of the horror stories and comments made by customers experiences with Safestyle uk on this website is totally different to the 5 star reviews posted on Trustpilot in the last 24 hours. I tend to think this site to be more true due to my own experiences. After sales service is non existent if you have problems with doors and windows good luck getting an engineer out to solve the problem under the guarantee as they already have your money and they no longer care!!! I have had a draft blowing through my living room window all winter due to the window frame being warped and 6 months later the parts to rectify this problem have NOT YET ARRIVED I have had to re-fit all the trims on the inside of windows myself and they were attached with double sided tape and all came away from the walls within the year. My advice don't use this company.