I ordered a new front door from this company I thinking that I might do I instalment a salesman come and I just happened to mention bout the arch above my door the sales man said he would suggest to ask the servyor. Because he didn’t know bout the arch fitting so the seryer come and told me I didn’t have to have an arch and would cost more and they would have to rip all my porch decorated which I just had done so I went ahead without having an arch fitting later I telephone the office find out how they r process is going on which I then was told it was on hold and that they were discussing my order bout the arch. I was so mad I said what you mean on hold they said I will have to have the arch weather you like it or not it has to done no I said I do not want it if I have to have it they you pay after a discussion they telephone me saying that they not doing the arch so it’s just the door they r fitting. I ssid oh right you done want to pay for the arch. Yeah very clever. And the person on the phone ssid to me in a very abrupt way you pay the remaining bill on the completetion. Oh right that won’t happen because I’m at work and I will need to see the door first before I pay. The fitting come the man was very abrupt demanding for the payment. After I return home from work I was please with my new door although I had to phone to get them to come back because my knocker was very loose. And badly fitted. So I phone them still in process to come back watch this space if they do. I’m not over happy with all the problems I’ve had to face with this company seem to be lack of communication and I will not be using them in the future as they r over price but the food looked nice. But the service is very bad and they r happy to take your money even though I paid over 1900 ahead instead of instalment it’s seem they don’t trust you and I’m a great believer that costsomer r always right never again will I used this company again