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Ex_Safestyle Customer
February 2022 we had our patio sliding doors replaced with French door with Safestyle Uk. During sales we spoke to several sales companies before going with Safestyle. We paid an extra £600 then others quote we received because we thought Safestyle to be reliable. TAKE MY ADVICE PLEASE DO NOT USE THIS THIS COMPANY. Over the summer we’ve been have problems with the main opening door it started to jam so I phoned customer services which takes a good 20 mins before you get through and explained to them our problems they told me because of extreme weather conditions. I took there word and forcefully closed the door. But thing are lot verse now called to book and engineer to look at the problems but each time on the day of arrival they was a problem (either the van broken down, drivers stuck in traffic or has COVID). Today (7thSept 2022) the door will not close due to the bad workmanship (see photos of the locking plate and the drop of the door) I’ve spent most of my WFH afternoon trying to get urgent attention before night fall. Eventually got through to a more understand representative Davina who’s managed to sort out a emergency locksmith for me tonight (just have a call from Vander locksmith will be here for 8pm) hopefully my house will be secure tonight. Safestyle engineers booked for Saturday fingers crossed he turns up. Lost 4hrs work time will need to make it up Thursday & Friday.
2 years ago
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Safestyle UK has a 3.6 average rating from 1,935 reviews

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Alice, Customer Support

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