Appalling customer service! My mum owns a property in London which my brother lives in. My mum is 80. I asked Safe Style to do a quote on my mum's behalf as I run several rental properties on her behalf. She is absolutely compus mentus but has other things in life to deal with and the rental properties are not one of them. I was first asked 'Do you have Power of Attorney?'. Never been asked that one before by any company. Fair question. So I offered Safe Style the opportunity to talk to my mum to discuss my involvement. That didn't happen. I was then told that my mum needs to be at the property for the quote. My mum lives 150 miles away - as do I. £8000 worth of business lost. We would have put down a deposit on all of it - no problem. We knew that Safe Style would probably beat the two other quotes we have had in. It's red tape to a degree that I have never seen when managing bathroom/kitchen fits from companies into some of the rental properties. Never again! Having now looked at some of these reviews - it definitely is never again. Nothing against any of the customer service folks as the 3 that I spoke to were fairly pleasant but there's clearly an ethos in this company that is just not particularly kind or supportive - I guess that's the selling drive!?