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Mr Philip manklow
If I could give safestyle less than one star I would. Had a composite front door fitted . In the summer the door must expand as on five occasions I could not get in the house and could not get out twice .as I am disabled I called the fire brigade, who came around the same day , I said I had complained and was told run a hosepipe on the door. What idiots do I soak the house on the inside and look a prat doing this also on the outside . The fireman said there has been a lot of problems with these composite doors . The biggest joke is when it is stuck and you telephone for a appointment you have to wait for four or five weeks , by that time the door when cold opens better. Also lots of scratches on door , asked for a paint colour pen to cover up marks , first repair man said he had not got one , even though I requested one when booking appointment ,second time I had a call out he said he didn't have one , I asked if he could order and send in the post , told not allowed to send in the post ! JOKE . After seeking advice I have decided to take safestyle to the small claims court for compensation after Xmas 2022 as I've been told as the brochure does not give any warning about composite doors could get stuck and I have evidence this happens. And the danger for me a severely disabled person of being trapped in my house if there was a fire . Watch this space as I will tell you what happens, then if successful you may try the county court yourself.
1 year ago
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