Absolutely horrendous after sales. Completely uninterested in fixing their mistakes or rectifying their poor craftsmanship. Had a window damaged on installation by the fitters (who were actually lovely and professional) and was told it would be replaced within 2 weeks. 8 weeks later and still waiting for an update to when the new window will be fitted. Spoke to multiple members of staff from multiple different departments and told the earliest they could replace it would be the end of January. (over 12 weeks from installation) No care in the world for the fact the crack in the window is allowing cold air into the main room in our house. Rebecca from Post installation told me there is nothing they can do unfortunatly and that's the earliest they could offer a replacement. STAY AWAY FROM THIS PATHETIC, DISHONEST, OVERPRICED, POOR-QUALITY COMPANY!