I placed my order for windows and doors in july still waiting for the installation to be completed... window hinges damaged .... too much of draft from the windows.... doors 4 times delivered wrong doors and frames cowboy fitters who do more damage than repair.... worst decision to choose safe style.... my advice change your company name unsafe and no style... so furious try calling multiple times and all the answer I get is the manager will give me a call from the installation department but seems like they don't have any management as after a call every single day.... yet no call back from the manager from the installation department... how can you expect the house to warm up when the newly installed windows are soo drafty and with damaged hinges