SafeStyle fitted the sliding doors requested, within the agreed timeframe. This is where the good news ends unfortunately. We were unhappy about a number of things: 1. They were more expensive than anyone else who quoted (but could get it installed slightly quicker than competitors). We expected a better service in exchange for this but were disappointed. 2. The salesman used aggressive sales tactics (discounts if you sign up immediately). Don’t fall for those by the way - they will honour it for longer if you press them. 3. Ours is a Juliet balcony door but they didn’t offer/ask whether we want a handle on the outside (which prevents it from fully opening), despite the salesman telling us it would open fully. 4. When I asked them to remediate that, it took weeks to get a response, even after I made a formal complaint (which still hasn’t been acknowledged). 5. The salesman had no interest in helping us get it resolved either. Not his department so not his problem. 6. Ultimately we were told that they are simply unable to remove the external handle. Other companies can clearly do it but it’s beyond the wit of SafeStyle despite claiming to be a market leader. 7. Oh and if we change it ourselves we will of course void our warranty. If I could give less than 1 star, I would.