I can only reiterate what every bad review says on here. We've been in communication with them for 16 months or should I say non communication. 12000 pounds of hard earned money and nothing bit stress and fitters who cocked up most of the windows!! We are seeking compensation but still waiting on the them to come back with a decent offer! We are actually going to drive up to the Bradford office next week if we haven't heard from them by Friday. This is a 3 hour drive but we're at our wits end and apart from going to a solicitor we don't know what else to do!!