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Mrs Allison Hancock
Very unhappy with Safestyle. They came in September 2018 to fit our windows at the back of the house, they got the kitchen window wrong and it had to be fitted again. They have fitted the back bedroom upstairs window but it only has one window opening instead of two and does not comply with Fire Safety Regulations. We are still waiting for this to be corrected. They left the windows with huge gaps where the bricks are and thought this was finished!! They came back 2 months later and plastered around the windows, but it looks like a child has done it, very messy and we have lots of plaster dust falling down from the window. We are also in the middle of a conservatory being fitted. They fitted the frames and doors and then fitted the roof but this was the wrong size - it was too big!! They took away the roof and left it open. At our suggestion we said it needs to have a roof otherwise we will have water instead of the conversatory! They didn't seem to have thought about this! We are still waiting for the right sized roof to be fitted, it is 3 weeks now., So far this job has taken 8 months and it is STILL NOT FINISHED!! I have written various emails to them and NOBODY EVER REPLIES. When you phone them, you either cannot get through or if you do, the person you need to speak to is never available, i.e. Isma from Conservatories Department. I would highly recommend to anyone NEVER to use this company.
5 years ago
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Safestyle UK has a 3.6 average rating from 1,935 reviews

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