Avoid this company at ALLCOST!!...unless you want an unprofessional service + your personal information to be released to scam gangs! I had a UPVC door replacement work with them. 1. On the day of installation, I noticed that the spec of the door lock is different from our initial request. It turned out that the engineer who conducted the measurement did not put our modification requests into their system. When I raised this point to the installer & warehouse, they agreed to replace the lock in the next few days, provided that I clear the balance on the same day... Guess what? An absolute lie! Heard nothing from them after the installation and they refused to replace the lock after I contacted them afterwards. 2. This is even worse...after the door installation. I started to receive serveral visits from some sales people who 'claims' that they work for SafeStyleUK and said that they can offer us a special deal to replace windows because I am the exisitng customer. The price was unbelievable cheap and I was pretty sure that it was a scam! What makes me worried is that how do these people know my detail and know that I used the service from SafeStyleUK? Obviously this information is leaked within SafeStyleUK and I think this is absolutly unacceptable!!! I would give 0 star if the system allows. I am still deeply regret that I choose the service from SafeStyleUK...