Patio doors installed in August.
1. Walls left in a complete state, no coin bead along edge, plaster work looks like it was done by a 5 year old (not my 5 year old, he could have done a better job!)
2. Skirting board was not cut with a mitre so there a huge gap just liberally filled with frame sealant 😂
3. Locks were not tightened and door needed to be adjusted to allow handle to be pulled up to close it, we were told "its normal for it to be that stiff" by the installer... like literally had to yank the handle up as hard as you could (now adjusted).
4. 2mm gap around the seals on the inside and a 1cm break in the external.seals leading to a cold draft, lush!
5. Installer left a rag covered in a cleaning solvent on my LVT floor which has all bubbled up... but this is "decoration " so they won't do anything about that...
6. Plastic threshold installed but paperwork stated hardwood...
7. This was all talked about in august, I have moved my furniture around 6 times and stayed home on my day off with my kids 5 times waiting for them to turn up and fix the issues, they either turn up and then leave to go and get parts and never come back, turn up with no tools (yup, that actually happened 😂) or turn up, deliberate for a little while and agree that the work is needed but that they dont have the allotted time.
I have rung so many times, the last time I called I specifically said I am done dealing with the local install team as they are utterly useless, who calls me back to discuss the issue? The local team!! And they still didnt turn up to fix the problem!
If someone from safestyle is actually reading this, can you justify this level of service?
4 years ago
Safestyle UK has a
3.6
average rating
from
1,935
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