Very disappointed with after-sales service. Had a white composite door in our lean-to which we expected to open outwards. but it opened inwards. We questioned this and their reply was that it is a security problem Later on in time the door began to turn yellow [there is a smoker in the house] but we were not informed that this would happen otherwise we would have had an ordinary upv door. When we phoned up and they sent an engineer out they couldn,t even write or phone me as to the outcome. I only found out what they thought after phoning the call center. Later on I noticed a crack in an up-stairs window. They took about 6weeks to come to replace it and then sent the wrong size window. This added another 6weeks waiting and on the day of fitting the new window I got a phone call to say that they couldn't find the window. So that is another 6weeks to wait. I am completely fed up with Safe style and regret getting involved with them. would never, never recommend them ! Walter