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colin pullen
Salesman came and was great, chose the door we wanted and got good price. Was told surveyor would come to measure up, when he came he mentioned the type of glass we wanted but nothing else about the door. When the fitter arrived he removed the old door and frame and starting putting the new one in when we realised it was the wrong style door, after a brief conversation with safestyle they agreed to come out the following week and change it. No one showed and after a telephone conversation I was told that was the door on the surveyor's paperwork and they wouldn't be coming out. Was told to email which we did but didn't get a reply so went through the complaint procedure and still no reply!! Despite the door we ordered being on the original paperwork and the fitter writing on his they were going to change the door it looks like I'm going to have to go through the small claims procedure!! Do yourselves a favour and go elsewhere!!!!
4 years ago
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Safestyle UK has a 3.6 average rating from 1,935 reviews

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