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Carol Ash
Had windows and porch installation and got fittings wrong and window and sills wrong size. Agreed to fix it before lockdown. Terrible fitting damaged porch wall leaving big cracks and gaps. Door was put on wrong way round with screws outside. Worker took off with toolbox from house and had to be chased up to return item. Sill size didnt match original porch or sills on windows. Terrible after care service despite numerous phone calls and emails. Safestyle made excuses about lockdown and that I must have had small sills before despite stone work showing lack of paint where sill covered. Also was told that photo looked like sills looked bigger and were okay which was not case large sills on windows small one inch sill on porch. Now saying that kve been refusing to let them in to fix job both pre lockdown and now which is not the case at all. Both their workmen agree that it is a mistake that needs rectifying. Door frame shaking and rattling when shut I was told by guy who installed porch that thus was a temporary fixture. While they ordered correct size window and sills. I'm really worried that this is damaging frame everytime go through door as it shakes really badly. There aftercare not interested as theh have got money off me now x
4 years ago
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Safestyle UK has a 3.6 average rating from 1,935 reviews

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