If I could give them a zero star I would. From the first day of fitting I had to complain. They did not finish the end of the inside window with pvc trim leaving the edges exposed with sharp cut pvc which you can reach your fingers behind. The fitters just told us to paint around it with white so it wouldnt look obvious. One of the windows only had half a window sill which totally changed the size of the window and again left even larger gaps between the frame and the window. They damaged the sandstone wall on the outside of the bay window and just filled it with filler which looks terrible. The front door was the wrong pattern that I ordered so the panel had to be changed. Even when they amended the problems, there was still hanging bits of trim I had to ask them to cut off to make the windows look even. There was also parts around the window which still need sealing on the trims which we will just do ourselves because it was too much hassle at this point. Not to mention the damage caused on the top of my stairs when they were carrying the new window upstairs. The whole experience and quality was beyond poor.