After a cold call to our house yesterday we decided to get a quote for our windows being replaced. The agent stated we would get a quote at the time the salesman came to the house.to assess which windows we wanted replacing. After the salesman had measured up windows he asked, would we sign on the dotted line today. My husband stated it would depend on the price. He said he couldnt give us a price because we couldnt confirm we would go ahead. He said he would email a price. Talk about pressurised selling. How ridiculous he wasnt prepared to give a price because we couldnt guarantee we would go ahead with purchasing of windows whilst he was there. Like any large purchase you shop around and dont just get one quote. I do not like pressurised selling nor do I like a sulky salesman who refused to give us a price at the time he was there. He said he would email a quote. So 24 hours later still no quote. If they really wanted the business they would have given us a quote there and then (not that hard when he has a pda in front of him!!). So would I sign up now for windows even if I get a quote. I certainly wouldn't. If customer service doesnt exist at the start then it's not going to exist further down the line. I would be interested to know why we could only be given a price there and then if we guaranteed we would sign up.