Had all windows and doors replaced and have problems with every single one. I can see daylight where there is meant to be a seal, Front door doesn't close properly, cold air and noise getting in, replacement rendering fallen off, screws not in tightly scratching the frames.... Endless issues only some of which have been fixed, have even been in touch with trading standards and citizens advice.
I have chased and chased, have open complaints and just when they were going to come out again on the 18th April (after being told to wait for 3 months for their next slot) I get a text telling me due to covid-19 they will not be attending.
Ok, Fair enough, but where is the reassurance that you will be in touch to reschedule as soon as you safely can?, where are the apologies for having inadequate products and services?, for a window in my 2 year olds room that lets in noise and cold air all through winter? for having to constantly chase when being told you will be in touch? for it having been a year since installation!?
Phoned up today (16/07/2020) to be told I had been booked in for September but was not informed. I have holes down the sides of my windows letting rain in but I have to wait for September or a cancellation!!!!
Disgusting service.
4 years ago
Safestyle UK has a
3.6
average rating
from
1,935
reviews
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