Awful experience with Safestyle. They came and replaced all our windows and two doors in June, and the installation was done very poorly. The trim was excessively large, none of the joints were mitred, there's silicone all over the window frames and trim, an end cap wasn't put on one of the sills, they attempted to fill a massive hole they made in the wall with silicone rather than re-plastering it, and it looks generally like shoddy workmanship. We had to chase them up repeatedly to get someone out to look at the issues we had, which took at least a month or so. Eventually when someone came out to make repairs he gave up half way through because he couldn't manage it by himself, and as he had removed some of the trim that was installed we're now left with a hole in our living room ceiling due to the installers ripping the windows out too quickly and causing a lot of damage. They're refusing to come out until mid November to rectify the issues, so that's 5 months after the initial installation. Despite numerous attempts to contact customer services we've had very little contact throughout, and they're not helpful at all. We highly doubt the job will be done to a satisfactory standard whenever they finally attend, however that is yet to be seen. We will never be using them again.
4 years ago
Safestyle UK has a
3.6
average rating
from
1,935
reviews
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