Initially pleased with installation of French patio doors. But the problems soon appeared. To date 11 calls for a service engineer, the last call no engineer available for 4 weeks despite unable to secure the doors. Locksmith came late evening the next day and managed to secure. Still no engineer. 4 emails and letters of complaint - no response. Nearly 3 hours on the telephone in Sept, no resolution. Be warned: Customer service does not exist; queries not resolved and those local engineers - not near Eastbourne! This company boast big but does not deliver when there are problems. The product looks good but is poor quality. Advised the door frame has not been fitted square, hence the doors do not hang right and the security bolts/locks can't engage. Not sure how company got the Government Trust Mark but it doesn't deserve it! Avoid at all costs. Recommend Safe Style? I wouldn't wish it on my worst enemy!