Disgraceful after sales, phone calls not returned, inability to listen to the issue and unwillingness to work with customer to resolve issue. There was no issue with the quality of the product. The pre-sales team were very helpful and kept me informed. The surveyors were friendly and helpful. However, the fitters turned up a day early, leaving me unprepared. I said I had not had time to remove everything for them but they said no problem. I left them too it to keep out of their way and allow social distancing. I thought all would be ok. They installed the window beading/skirting up to a good 2 inches further inside the space that the old windows had been. Despite me being in the next room they could not even be bothered to check if I wanted to unscrew the the old blind brackets (which I thought had left plenty of room). They then carved away at the beading fitting around old and rusty brackets (thus invalidating the warranty!) and left 3 otherwise perfect windows with a disgraceful finish. I phoned the next day, offered to pay for them to come back and fix them but they refused to even talk about it. They were extremely rude - it is my fault because the brackets had been left (remember they turned up a day early!!) and they apparently they cannot even talk to their customers when working in their house!? Who in their right mind wrecks the finish of a lovely window without taking 2 seconds to say "madam are you sure you want this here"? I was in the next room for goodness sake. A man who rang the next day to check how the fitting went, sounded genuine and concerned. He said he would get a resolution and call me back. He never did. I now have to pay a competitor of theirs to come and fix the shoddy mess left by Safestyle. Safestyle hve told me this would invalidate the warranty! THEIR STAFF invalidated it when they cut into the beading!