I have my car insurance with saga. My car was damaged and written off in July and saga gave me the option of going with Enterprise who would deal with my claim if I went to them for my courtesy car. The sweetener if I went with Enterprise was, my £250 excess would be reduced to zero. So, I took the offer. Nearly 4 months later I still have not received a penny. ALWAYS GO WITH YOUR UNDERWRITERS! I believe Saga misled me. You only find out how good your insurer is when you have to make a claim.
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