Having been insured with Saga for 16 years and on second year of fixed price policy contacted Saga to inform them I had changed the number plate. Within 2 hours I received email confirmation of the change with a new renewal charge which was 3 times more than my current amount! Tried unsuccessfully to call so emailed Saga CS to complain about the increase for purely changing the number plate and received an email cancelling my policy! Clearly Saga are not interested in customer satisfaction any longer, just profit! Have found equitable policy elsewhere. Think twice before committing to this company, there’s plenty of competition out there
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