I have been a loyal and TROUBLE FREE customer of Saga for many years,car and house insurance.I must have had the mistaken impression that Saga was supposed to be a friend to the elderly but I am sorry to say how disappointed,appalled and disgusted Iam when I received my renewal notice for my car insurance. My current year cost £290,the renewal figure is £390,an increase of £107 (there has been no claims incidently),totally unacceptable.If they had said that they weren’t insuring people of my age (83) I would have thought no more about it but this increase is definitely out of order.I did complain on the phone,they reduced the quotation by a derisory amount,I am waiting shortly for my house insurance renewal,no doubt it will be the same.As I said previously that I thought that Saga was a friend to the elderly,thus the old cliche “Who needs enemies when you have friends like these? I have never in my life put pen to paper to complain like this but I feel so strongly about matter that I felt that I must let any future costomers to be careful.