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RB
I notified Saga Car Insurance of the change in car from petrol to fully electric and was then informed by Saga they wouldn't be able to cover my new car; therefore the current policy was effectively cancelled and I would be charged a £50 cancellation charge. This is an absolute disgrace. I fully accept this is not the fault of the operative (in fact I even took the time to iterate this during the call) so asked to speak to someone senior. Apparently they were all ins a 'meeting' and I couldn't be furnished with a name / contact. Very, very weak management. I certainly will have no further dealings with any part of the Saga group and I will be contacting Trading Standards.
5 years ago
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Saga has a 3.6 average rating from 1,430 reviews

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