We have had nothing but a poor response on 4 occasions regarding home emergency cover. Boiler service flooded airing cupboard after drain plug was left loose, no help from saga. 2nd time told us that the flood from bath tap was wear and tear, 3rd basin leak, not covered because only leaked when tap was run!!!! Last but not least we were told that a slightly lesser policy would be the same as our usual enhanced, only to find that unlike enhanced our premium increased by £70!! Waiting for senior person to come back to us
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