Went online for a quote for home and contents insurance for a second home. Quote was £266 per year after disclosing full details of 2 claims in last year, NOTE have lived at our current address for 31 years and have made 4 claims in that time. Phoned Saga to check that all details were complete and pay. After an hour of further questions we were told that we would have to pay about £440 for the year because of the 2 claims even though we had disclosed these online and that quote was issued at £266
Really disappointed with 5hus service and would not recommend using Saga to anybody, eventually took the policy out with another insurance company for under £300!
Felt nottreated fairly and the quote did not reflect the fact that we have only made about 4 claims in 31 years but paid 31 years of premiums
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