DO NOT and I repeat DO NOT insure with this company. I have previously been insured with post office insurance never had a problem for 17 years. This year their renewal figure was way over the top so i shopped around and found saga car insurance was the most competitive. Move forward to NOV 2019 our car was stolen, after the first call to report it have had no call backs, no contact, no advice, nothing my wife has rang them 5 times. Finally today a manager has contacted us to tell us that the claim is null and void because we have miss-placed(not lost) the spare key the car was a 55 plate zafira worth about £400. We are told from children to be honest but if we had lied and said we only had one key they would have paid out. Safe to say I will never use, recommend or trust this company ever again. Why do I feel like the criminal even though we had our car stolen by some lowlife whats the point of car insurance if they find any excuse not to pay out!!!!!!!!!!!!!! DISGUSTED