We payed the balance of a cruise for 23rd August 2020. We then had a call the same day, to say the cruise was cancelled. `however, the payment of nearly £3000 went ahed. We were then told it would take 3 months for a refund. This meant we would need to take money form savings to pay for a non existent cruise. Then 3 months later have the money sitting in a credit card account. Are they using us as a form of interest free credit for themselves? Never again, totally dishonest company.
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