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Anonymous
Received first delivery today. Had received email that morning telling me had replaced stewed steak 400g tins x 3 with 200g tins x 6. Did not realise until found receipt under shopping after driver had gone that the cost of 6 small tins was £6 more than 3 large tins. Absolutely furious and feel robbed. Called customer services asking for refund. Angela answered phone and was very rude, trying to talk over me all the time. She was not interested in taking my name, order number or hearing about the problem. She talked over me just repeating that I should have read terms and conditions. I think this is robbery. I can return the tins to nearest shop which is 15 miles away in the middle of a pandemic or accept a voucher for a supermarket I no longer want to use
4 years ago
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Sainsbury's has a 2.3 average rating from 1,665 reviews

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