Having accumulated close to £100 worth of groceries I was expecting at the very least a polite reception at the cash desk. My experience left me both disappointed and angry. The customer service I received was both ignorant and offensive. The young male cashier lacked emotional intelligence and only communicated when I asked if I could use my nectar points. My purchases were thrown through the scanner and there was little or no eye contact. Having had to endure the lack of social distancing from some customers who seemed intent on promoting a panic scenario perpetuated by the media, I will now seriously consider taking my custom elsewhere. Politeness costs nothing. Shame on you Sainsburys. Try schooling your cashiers in courteous behaviours.