We ordered our Xmas food to be collected on the 24th december for click and collect (food to order)....The whole click & collect was a disgrace!! We had to go the back of the shop to collect the food to order, none of the staff had a clue what the procedure was. We then had to go back to the front of the shop to pay at the tiles!! There was no social distancing from customers or the staff, the staff behind the cash desk had no idea how to process our order!! Kind of defeats click & collect. The only think it did was I didn’t have to walk around the shop to get my food. Click & collect normally means walk in collect and pay but this was not the case..when we got the food home all the dates were use by the 26th dec, now we spent £200 with yourselfs and we had to freeze 90% of it because we weren’t going to eat £200 of food in 48hrs!!.....extremely disappointed in how you have handled the click & collect service especially in the current situation. We certainly won’t be using sainsburys for Christmas again