My slot is booked for 9 To 10 it’s now 11.10. I phoned customer services at 10.20 and was told it would be here by 10.30. I understand it can run late but they don’t keep you informed and this has happened several times before. If it wasn’t for lockdown I wouldn’t be shopping with them, but slots are difficult to get with all supermarkets and you have to take what you can get, but given a choice I wouldnt be shopping with Sainsbury’s...too unreliable too many times. 11.15 and still not here. If it was tesco they give good will gestures. Nothing like that from Sainsbury’s