I have been shopping at Sainsburys’ in Newcastle-under-Lyme for some 12 years and this is the second time I have been ordered around by over-zealous staff at the store. At about 14.20 pm, I braved the walk to Sainsbury's even though the weather was anything but clement. When approaching the near entrance/exit I heard the security person dismiss a customer for raising a concern and I was then instructed to walk around a barrier by this person. This store repeatedly changes the entrance and exits which is confusing the customer, the last time I visited, I could only enter and exit on the other side. Apprehensive at this, another customer slowed down in front of me because they knew one of the store staff outside and began talking to them, I then slowed myself, being cognisant of social distancing; to which the security person ordered me to keep two metres apart. I told this person they were being over-zealous because I was two metres apart. There was then a disagreement which culminated in the security person saying: "One more word out of you and I will ask you to leave the store". I then left the store of my own volition. It appears that some staff are revelling in their new-found power that enables them to order people around. On the way out, the security person in question refused to give me their name or any details when I stated I was going to make a complaint. I have requested Sainsbury's CEO Mike Coupe explain their policy regarding this. Just look at the other reviews, something is most definitely lacking at the store