There were no shopping baskets available at all when entering the store. Hardly any items were on the shelves, no 4pint semi skimmed milk on the shelf, and a member of staff told me abruptly and without stopping that: “we haven’t gone none”. There were plenty of staff around, including the store manager, all on the shop floor, yet nobody was replenishing stock. Not one of the SEVEN staff members that I saw, including the store manager, were wearing name badges. Cages and cardboard were blocking aisles and the items on the shelves from being reached. Something had been spilt along the floor (stretching at least 5m) and had been left, no warning marker by it and staff were aware - including the store manager, as they were walking through it when he and at least FOUR other members of staff were looking for a handset to assist a pretty, young female customer, who came to collect her Argos order!! So it was sod all the other customers; who would slip, fall and injure themselves on one of the abandoned cages, left blocking the aisle, alongside the wet floor from the 5m long spillage, as long as most of the staff on the shop floor abandoned their posts, to find the handset! I have collected Argos items from there many times, almost half of the time, the handset was not where it should be, yet no such palaver was made of it, I have simply been asked my name and what the item is, then my item was found for me by ONE staff member, using common sense in just a couple of minutes! So why they all had to faff about and dangerously abandon and neglect cages, a long spillage, not move baskets from the till area to where customers need them when they enter the store, etc, is just lazy, extremely unprofessional and utterly incompetent. There was one member of staff on the checkout and when one of the two self scan tills required a member of staff (as they usually inevitably do!) that customer was left waiting for at least 8 minutes from when I started to time it. This was NOT through lack of staff. It was extremely poor management by a very unprofessional manager. The staff who were rushing around trying to find the Argos handset, including the store manager were NOT maintaining social distancing from customers or each other. (Being close enough to customers/each other that they could hug!) I have worked as a mystery shopper in the past and if I had been asked to do a mystery shop and ask a question of a staff member, like I actually did today, then Sainsbury’s head office would have been receiving an extremely unfavourable report of their Warmley Hill Local, Kingswood, Bristol, BS15 store!