Disability-phobic manager PETER at the Streatham Common branch in SW London told me that they have the right to deny people with disabilities entry because "we are a private company, we can choose who we let in". So heads up that if you have a disability, your business is NOT wanted here. i made a formal complaint which they simply ignored. I made a subject access request for CCTV footage to support litigation and they claim there is none! When I called up to ask how I could escalate my complaint since they had failed to respond to it, they said "nothing". Today they are denying entry to people with disabilities, what will it be tomorrow, no gays, no blacks, no jews?