Just ordered from sainsburys for the first time, I don't really shop at sainsburys but I thought I would give them a go and change my normal supermarket shop. The delivery was prompt in in the time slot that I booked, I was well informed throughout the entire process through emails. Once the delivery driver came he explained all the details to me about substitutions, delivery times and how the who,e process works. All items accounted for and in perfect order. Very impressed with sainsburys and the service I've just received and will be shopping with sainsburys again.