I normally have my groceries delivered on a Tuesday afternoon when possible. Received my delivery earlier today and was so grateful that the driver was the same gentleman who bought my groceries last week. Normally the customer is left to pack all the items they ordered themselves and as quickly as possible which can be difficult for elderly and disabled adults. However LUKE MAC who delivered to my address again today is not only a very polite and friendly driver but also is more than happy to help pack the shopping which is super helpful (I only have full use of one arm due to having my left shoulder surgically fused years ago) and he has been the only driver since March 2020 who has offered this service with a huge friendly smile 😁. Good job LUKE MAC your kindness is very much appreciated. The only reason I gave 4 stars is purely due to the lack of help from other delivery drivers!! EASTBOURNE, EAST SUSSEX.